Krasno Krasno & OnwudinjoWhen You Need A Workers' Compensation Or Social Security Attorney
Serving Philadelphia Since 1936
No Fee Unless We Win
215-310-0001
En Español

Crowd control vs. workplace injuries

Retail stores seem to get more and more crowded each year as the holidays draw near. If that is not enough, the stores now have those special deals with special hours only. In cases like these, crowds and workplace injuries are likely to go hand-in-hand.

Does the Occupational Safety and Health Administration have guidelines for crowd management? OSHA has some very in-depth guidelines and tips for planning, preparing and working special sales events where large crowds of shoppers are expected. Following their guidelines might keep retail stores from workplace injuries, as well as customer lawsuits.

Planning includes things such as hiring additional staff, training workers in crowd control, informing local agencies such as fire and police, and designating people to handle emergency situations. Stores can prepare by setting up barricades for early arrivals and making sure paths are clear and locations set apart for sale areas. They may want to have walkie-talkies for employees. For a full list of other preparation tips, see the OSHA Fact Sheet.

During the event, stores should provide door monitors. Separate door entrances may also help. Employees should be well-informed of what is going on, such as when the doors are being opened. Security guards are helpful, as are bullhorns or speaker systems to inform crowds of information such as "sold out" items and bathroom facilities. Limiting the occupancy allowed in the store at one time may be vital.

Any accidents that workers incur in the workplace will be the responsibility of the store or owner. The employee will be entitled to coverage under the employer's workers' compensation insurance. The Occupational Safety and Health Act of 1970 states that "employers are responsible for providing their workers with safe and healthy workplaces." This includes during heavy sales periods as well as during off-season sales periods.

Source: Occupational Safety and Health Administration, "Crowd Management Safety Guidelines for Retailers," accessed Nov. 18, 2015

No Comments

Leave a comment
Comment Information
Email Us For A Response

YOU HAVE 120 DAYS TO REPORT A WORK INJURY - DO NOT DELAY! Fill out the form and an attorney will be in touch with you shortly.

Bold labels are required.

Contact Information
disclaimer.

The use of the Internet or this form for communication with the firm or any individual member of the firm does not establish an attorney-client relationship. Confidential or time-sensitive information should not be sent through this form.

close

Privacy Policy

Attorneys Recognized For Excellence

Our Philadelphia firm and attorneys have received numerous accolades in the area of workers' compensation law. Several of our attorneys have been recognized by their peers and listed in Super Lawyers since 2006. The Super Lawyers process recognizes the top lawyers in their fields in Pennsylvania.

Since 2010, our law firm has been rated as a tier-one law firm for workers' compensation law claimants in Pennsylvania by U.S. News & World Report — Best Law Firms Edition.

Since 2009, Jason Krasno has been selected to the Best Lawyers® "America's Best" series. The Best Lawyers® award is given only to a handful of attorneys throughout the United States each year. Jason was also selected as a top workers' compensation attorney. You can see the articles on Jason in Newsweek's Aug. 23, 2010, edition.

Krasno Krasno & OnwudinjoWhen You Need A Workers' Compensation Or Social Security Attorney
Serving Philadelphia Since 1936

1429 Walnut Street, 16th Floor
Philadelphia, PA 19102

Toll Free: 877-794-2396
Phone: 215-310-0001
Philadelphia Law Office Map

VIEW OUR 12 CONVENIENT LOCATIONS